@phdthesis{oai:ynu.repo.nii.ac.jp:00009241,
 author = {Okabe, Noriko},
 month = {Mar},
 school = {横浜国立大学},
 title = {THE EFFECTS OF EMOTIONAL LABOR ON　HUMAN SERVICE ORGANIZATION　Quantitative analyses of the interacting effects of　emotional labor with  psychological contract violation, role conflict, and role ambiguity},
 year = {2018}
}